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Shipping & Returns

 


Shipping


We ship anywhere in Canada via Canada Post (Expedited Parcel™); no international orders. If you are ordering from a location close to our store in Weyburn, you can skip shipping and choose our free in-store pickup method. In-town orders can take advantage of our free delivery in-town method at checkout.

 

In-town Deliveries:

Deliveries will be made within 1-2 days of placing your order. We will contact you during the day of delivery to notify you and will let you know once the order has been delivered.

 

In-store Pickup:

Once your order has been placed, you will receive an email notification when your order is ready for pickup. Typically your order will be ready to be picked up the same day, if not, then the following day. If you'd prefer contactless pickup, send us a message and we can arrange it.
 

Shipping:

$15 Shipping anywhere in Canada
Free Shipping on orders over $200.

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In-Store Exchange/Return Policy


For purchases made in-store, you can return or exchange your purchases in-store only.

Regular Priced Merchandise:

Sale Merchandise:

Clearance Merchandise:

After 14 days, we will no longer accept returns or exchanges.

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Online Exchange/Return Policy


For purchases made online, you can return or exchange your purchases online or in-store.

Regular Priced Merchandise:

(We will supply a tracking number for exchanged items once the item is shipped for your reference.)

Sale Merchandise:

Clearance Merchandise:

See details below for how to return your items by mail.

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Holiday Exchange/Return Policy

Returns and exchanges for gifts purchased from November 1st to December 25th have an extended deadline of January 14th. This applies to both in-store and online purchases. For in-store purchases, a Gift Receipt must be presented at the time of return. For online purchases, a note of return eligibility will be added to the order in our system. (Be sure to leave a note a checkout that the purchase is a gift, or contact us.)

Regular Priced Merchandise:

Holiday Sale Merchandise:

Clearance Merchandise:


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Return and Exchange Details


For all returns or exchanges:

The following items are FINAL SALE and not eligible for return or exchange:

Gift cards may not be redeemed for cash or refunded unless required by law. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card or as Evelyn Lane Clothing Co. store credit.


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How to Mail Back an Online Return

Follow the steps below to complete online returns for online purchases. NOTE: We do not cover return postage fees.

  1. Ensure your items fulfill the required return criteria above.
  2. Contact us though email, Instagram or Facebook so we are aware of the return.
  3. Repackage your items you would like to return, along with the original invoice, and ship to:

Evelyn Lane Clothing Co.
28 2nd Street NE
Weyburn, SK S4H-0T5

Be sure to have your package arrive in our store within 30 days of your Shipping Confirmation & E-Receipt email. Once we receive your package, we’ll process your return within 1 to 2 business days. As soon as your return is complete, we'll e-mail you and let you know.


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Order Cancellation

Hit the Submit Order button before you're ready? We’ll do our best to help. During store hours, you have up to an hour from the time you click Submit Order to cancel it by calling us at (306) 842-5263 or sending us a message on Instagram or Facebook.